120 Call Center for Foreigners
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The 120 Call Center provides a specialized foreign-language consultation service for foreign residents and visitors to Busan.
○ Service languages: Korean, English, Chinese, Vietnamese, Indonesian, Russian, Uzbek
○ Hours: 9:30 am to 6:30 pm Monday through Friday
○ Consultation topics: legal issues, wages, employment, immigration, various practical matters
○ The foreign-language call center service is operated by Busan Global Center
○ How to use the call center
In Busan using a landline: dial 120
In Korea using a mobile phone: 051 + 120
From overseas: + 82 + 51 + 120
Dial 051-120 (extension 7 for foreign language service) or dial 1577-7716 → Follow ARS recorded messages → Press the corresponding numbers for Korean (0), English (1), Chinese (2), Vietnamese(3), Indonesian (4), Russian, Uzbek (5)
Website: https://www.busan.go.kr/minwon/callguide04
1330 Korea Travel Hotline
Provides basic tourist information and language assistance, tourist complaints
*Service languages: Korean, English, Japanese, Mandarin, Russian, Vietnamese, Thai, and both Malay and Indonesian
*Information provided 24 hours a day in Korean, English, Japanese, Chinese (other languages: 8:00a.m. to 7:00p.m.)
Phone: 1330 (in Korea), +82-2-1330 (from overseas)
※ 1330 travel hotline service is toll-free using the “Visit Korea” app while in a Wi-Fi area
Website: http://english.visitkorea.or.kr/enu/TRV/TV_ENG_3_1.jsp
Operated by: Korea Tourism Organization
