Gijang-gun

Residents

Using a Moving Company

Once you've found a moving company, you need to ask them for an estimate. You can apply for an estimate by telephone or over the Internet.

Estimate

Estimates by the moving company on how much the move will cost should be made at least seven days before the day you intend to move. In Korea people prefer to move on "days where there is no son ." Son refers to a spirit that is said to wander North, South, East and West disrupting human activity and causing harm, but only on certain days. On the 9th, 10th, 19th, 20th, 29th, and 30th day of each month on the lunar calendar the son goes up to the Heavens, so these days are called "days with no son." Since moving companies have most of their reservations on days with no son, you should make your reservations as early as possible.

Consultation

Consultations by moving companies may be given either over the telephone or through a visit by a company employee. If possible, have someone from the company with the authority to make an estimate visit your home to give you an estimate there. This employee will explain what kind of vehicle will be required to move your belongings, how much the move will cost, the methods the company's moving employees will use, and how long the move should take. He will also explain the basis used to calculate the overall cost. If you find that the proposed cost, based on rational calculations, and method of moving, are to your liking, you should then sign a contract with the moving company.

Things To Remember

When consulting with a moving company, you will need to sign a contract, so it is advantageous to prepare a contract agreement ahead of time. There must be a written contract, this will lessen the likelihood there will be trouble at the time of the move and to assure your rights as a consumer are respected. Some moving company employees sent to issue estimates will go on at length about options that are unnecessary in order to tempt the consumer into paying more money. Make sure the contract includes only the services that you need, and discuss what will be done in case something mentioned in the contract is not carried out.
Read the provisions and discuss the need for any changes if there are unreasonable clauses among them or needed clauses that are missing. Estimates are issued based on the home you are moving out of. While in consultation with the moving company employee, explain what the working conditions will be like at the home you are moving to. The work of moving will be easier if you are able to explain whether there is an elevator or "gondola" that can be used, whether there will be room to park the vehicles used in moving, and whether there is adequate road access.

  • When contracting a moving company, sign a written contract, and do not make an oral contract with a company in person or by telephone.
  • Accurately describe the situation at the home you are moving to, in order to avoid arguments over additional charges.
  • If any of your belongings are damaged or lost in the course of moving, get written confirmation of the fact there has been property loss at the site of where this occurs, and take pictures if you think it might be necessary. Contact the moving company immediately to demand compensation for damages.
  • If you had more than one moving company issue you an estimate, be sure to contact the company with which you have not signed a contract to move, to make sure everything has been canceled. Otherwise, you may be required to pay a penalty for breach of contract if two moving companies show up on the day you plan to move.